Data Recovery 1 on 1

For this weeks report we are talking with Greg Duffield of ACS Data Recovery

Q: Greg, since the late '90's there has been tremendous growth within the data recovery industry, why is that and what does it mean to the consumer?

A: Well, in the last 10 years the amount of data stored digitally has increased tremendously. With this trend towards simplification of file storage, the trend for losing this data has also increased.

Before computers you had to worry about your office burning down, or some other man-made or natural disaster that might have effected your paper files. Now with just about everything stored on computers, the fear is no different and the possibilities of catastrophic data loss occuring are actually greater.

The end result has been an influx of data recovery firms throughout the world assisting consumers with the recovery of their lost data. The benefit and the downfall to the consumer is having these companies openly competing for their business.

Q: The open competition is a downfall to the consumer as well?

A: Absolutely. For some companies, data recovery has become the latest "get rich quick" scheme. So they shop the market, see what the trends in the industry are and then offer subpar services at a substantially discounted rate. Many of these companies advertise complete data recovery for as little as $99 with no evaluation fees. Unfortunately for the consumer, this usually results in hidden service charges, and additional expense when the data is found "unrecoverable". The sad part is, is that much of this data is actually recoverable, but the firm attempting the recovery just didn't have the expertise to complete the task successfully.

Q: How do you see this effecting the data recovery industry as a whole?

A: I think the firms dedicated to providing their customers quality service will stand out no matter what. People like to make fun of used car dealers, well in that industry there are real sleaze balls and at the same time there are class-A superior dealers that really do what is right. You see the same thing in every industry, and data recovery is no different.

Q: What should the consumer expect when they have lost their important data due to a hard drive crash or other calamity?

A: First of all, they will probably get a wide range of prices. On average I would say pricing for a standard IDE hard drive will probably run anywhere from $700 to $2,900. That's a pretty big spread.

I would say stick with companies that do not charge an evaluation fee first and foremost. Many times an experienced data recovery technician can determine the type of hard drive failure within the first few seconds of starting the drive up. You know you're either going to have to open the drive or your not. That element alone has a tremendous impact on the final price of the recovery and it can narrow the price band substantially.

When you send your drive in, don't expect it to be completed overnight. We try to give our customers reasonable expectations, because there's nothing worse than making promises you can't keep. We basically run our business by under promising and over delivering. We are up front with our customers and we know the boundaries of data recovery as far as what is and isn't possible. As a consumer I would suggest you search until you find companies with a similar business philosophy. In other words, be wary of companies promising complete data recovery in less than 24-hours. Depending on the amount of data needing to be recovered it can take that long just for the imaging.

Q: Where do you see data recovery going in the future?

A: I see consumers being supplied with more and more powerful tools to complete the easier recoveries on their own. However, there will always be a need for experienced data recovery firms simply because of the intricasies involved with invasive recoveries. These types of recoveries have to be performed in a class-100 or better clean room.

Thanks for taking the time to be with us Greg, and best of luck to you in the future.

A: Thanks Dan, it's been great.

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Data Recovery

Every person who uses a personal computer will eventually face the challenge of data recovery. Computer hardware and software can be temperamental from time to time. Hard drives and other mechanical components of personal computers and servers do not last forever, and when they fail recovering your data can be difficult, time consuming and costly.

If you are working diligently away on a document or spreadsheet in Microsoft Office and the power goes out, you may still be able to recover the documents you were working on when the lights come back on. This type of data recovery is relatively easy and straightforward. Software manufacturers recognize that power outages are inevitable and unpredictable and most office applications incorporate what is known as autosave features. At set intervals, the documents you have open are saved to a cached file. They remain in that cached state and should be accessible once your power is restored. Simply opening Microsoft Word or Excel will usually bring these documents back. For instance, when you open Word after a power failure or a software error, you will be presented with a document followed by the word recovered in parentheses. This is the document you were working on at the most recent autosave point. You may still lose a couple minutes worth of work this way, but it sure be ats having to go back and retype the entire document.

If the recovered document does not appear automatically, search your hard drive for files ending with tmp. Look for one created close to the time of the power failure or software error and open it. This is most likely the document you had open at the time. If this method of data recovery does not work, you may need to follow the steps listed below.

Of course not all data recovery is so easy and so straightforward. If you delete a file accidentally, it is a simple matter to recover it from the recycle bin. Once you empty the recycle bin, however, things become more difficult. The deleted file still resides on your computer somewhere, but the pointer that tells the program where to find the file is now gone. There are various software tools available that promise to help recover deleted files, and they all have their strengths and weaknesses. Some of the major players are Norton, McAfee and Computer Associates. There are a great many smaller vendors as well.

Even if all these products fail to recover your data, you may not be completely out of luck. Data recovery services specialize in recovering data from failed and corrupt hard drives. These data recovery services have tools and equipment not available to the general public.

Government and law enforcement forensic teams will often make use of these advanced data recovery techniques to investigate cases of computer crime. Businesses also will turn to a professional data recovery service to recover mission critical data from damaged hard drives.

It is important to choose a reputable firm any time you need to have data recovery services performed. The firm you choose should be able to provide references from previous clients. You should make sure to follow up with the references they provide.

The cost for the data recovery service will vary according to the type of equipment and the difficulty of the job. You should get several estimates to make sure you are paying a fair price for the service you receive.

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DataRecoveryNet com Enters Medical Industry

Palm Beach Gardens FL- Florida based data recovery service, , launched a new service directed toward the medical community aimed at curtailing the loss of private and vital patient data as well as securing patient health information.

recovers data from malfunctioning, damaged, or failed hard drives and other media. This offering is sure to assist the medical industry with new HIPPA requirements. "The medical community is in need of specialty services like our data recovery service due to the new requirements of HIPAA" says Chuck Roover, President of Hospitals and other health care service companies store patient health information in hard drives that eventually fail.

The Health Insurance Portability and Accountability Act (HIPAA) was enacted in 1996. The law required the US Dept. of Human Services to develop standards and requirements for the maintenance and transmission of health information.

This law refers to security, confidentiality, and non-disclosure of patient health information. These regulations went into effect on April 14, 2004.

About : Based in Palm Beach Gardens, Florida. is committed to delivering the most cost effective solutions for expert data recovery services. has been using their advanced technology and expertise to recover data for corporations and individuals alike for over 10 years. This company utilizes multiple world wide networks to source parts if needed. Delivering retrieved data in a timely manner, fanatical customer support, and confidentiality of client data is what keeps their clients' coming back.

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